This week’s Tech Shout Out goes out to Kim O’Connell at Jackson St School!
- Screencastify (all levels)
- WeVideo (3-8 students, any teachers)
- EdPuzzle (6-12 teachers)
- SoundTrap (1 Teacher Pro account; 100 students)
- Padlet–TBD (likely 6-12)
- Flocabulary (1 account)
- Google Read & Write (all levels)
If you prefer searching in a spreadsheet, then THIS will list all the resources.
Teacher Tech Support FlowChart
|Teacher/Staff Needs a Chromebook/wifi||Teacher/Staff fills out a support ticket requesting one.||Teacher picks one up at James House (42 Gothic) based on the repair hours (Thurs. 10:30-12)||For hotspot fill out the student hotspot form HERE.|
|Teacher wants to use a website that requires a login||Teacher looks up if Northampton allows this website by going to the district website: Tech: Approved Sites.
If yes, then use it.
|If no, then the teacher looks to see if it’s approved on the Massachusetts Data Privacy Alliance page. “Search the Database”: Search by Resource. If yes, email Molly & it will take about 24 hours to get an agreement.||If no, email Molly and it may take multiple weeks to get an approval but it cannot be used until notified.|
|Teacher has a website that students claim is blocked.||Teacher can verify this by logging into the fake student account: mollytest2@stu… pw: Molly12345 and see if it’s age-restricted (black screen from youtube) or Stop Sign = Sophos)||If it is youtube, it could be blocked because of youtube’s age restrictions –download the video to your Google Drive and share it. If you’re not able to do this, contact your Tech Integrator. (Ex: https://www.y2mate.com/) or this tutorial.||Email Molly or Jim Bates with the URL to the video or website and s/he will put it in Securly as safe. If it’s a stop sign – Jim/Eric.|
|Teacher has a question about how to do something||Teacher looks at the zoom office hours posted on the school webpage for integrators & attends one.
Or teacher attends a workshop on a topic.
|Teacher emails the tech integrator from school.
If still unanswered,
|Teacher wants to add a new app/ extension and it says it’s disabled.||Contact Molly with the name of the app/extension.|
|Teacher has a student teacher who needs a login.||Contact Molly to create one.|
Student Tech Support FlowChart
|Student Needs a Chromebook OR a charger.||Fill out THIS Google Form||Kelley Knight will drop off a chromebook as they become available.|
|Student Needs Wifi Access||Encourage to sign up with companies in the area that are offering programs.||Fill out THIS Google Form for a hot spot.||Kelley Knight or Nelly will deliver if/when one becomes available.|
|Student Needs an iPad App||Student sends the teacher the request and includes the serial number of their ipad. (This can be found by going to Settings: General: About)||Teacher emails Molly the request and includes the serial number of the ipad.||If it’s free, Molly will push the app out that day/24 hours and will email. If it is paid, it requires a whole bunch of steps.|
|Student’s Chromebook isn’t Working/ Needs Repair||Student fills out the repair form HERE.||Building personnelle will confirm if the student has insurance and will collect $ if not. Then, will schedule an appointment for drop off at James House using the Calend.ly calendar.||Student will drop off at 42 Gothic & will receive a loaner & be updated upon repair of the original machine.|
|Student can’t remember their email password||Email the tech integration specialist in your building.||He/she will reset the password and will “chat it” back to the teacher or Google Voice call the student.|
|Student can’t log into Clever||Review the helpful information on the district website.|
|Student can’t launch Zoom||Watch the videos on the district website: Tech: Resources|
|Student says a website is blocked.||Ask the student to take a screenshot of the block message or describe it in detail. For ex. “It looks like a stop sign with a hand held up.”||If it’s a hand & stop sign: Email Jim or Eric the website.||If it’s something with the word Securly: Email Molly with the website.|
Student’s having trouble with getting onto Zoom?
- Go to zoom.us, click sign in, say “Sign in with Google”, make a practice meeting and then start it. It will ask you to download zoom then will tell you it’s disabled by admin. Wait three minutes and you’ll notice it goes through and you’ll see the zoom icon at the top in your extensions. You can also close that window that says disabled by admin and say Launch in Browser. Or, watch these two examples from a student’s experience (credit to Marco):
Interactive Steps: (click start on the right when you click into the document to walk through the steps)
People who can help with this: Molly McLoughlin, Rocky Mariani-Prall, Kate Jopson, John Crescitelli, David Cantler
Website: https://www.mylearningplan.com or
New Teacher Orientation on how to upload evidence: HERE
People Who Can Support You: Tech Integration Specialists, Molly McLoughlin, Nancy Cheevers
Staff that have earned their badges and can help you: Kathy Schmidt (JFK), Kate Jopson (NHS), Sharon Martel (JFK), Gilana Chelimsky (JFK), Dinah Mack (JFK), Erica Caron (JFK), Jessica LaVallee (NHS), Nick Ames (JSS), Ellen Sawicki (JFK), John Crescitelli (JFK), Pam Plumer (District), John Provost (District) and a ton of ESPs!
*Check out slides carnival too to make more creative templates.
People who have earned badges and can help: Karen Witkos (JFK), Kate Jopson (NHS), Kathy Schmidt (JFK), Erica Caron (JFK), Gilana Chelimsky (JFK), Molly McLoughlin (District), Rocky Mariani-Prall (Leeds/RFK), David Cantler (JSS/BSS), John Crescitelli (JFK)
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This page will be under construction through the early half of 2020.
|Application||Website||Paper Resources||Video Resources||Teacher Experts|
||Video Resources||Type names of teachers|
|Oasys aka MyLearningPlan||My Learning Plan||Artifacts: File or URL||Elem: JFK: Costello, Mack|
|MCAS Prep Materials||MCAS||Type names of teachers|
|Google Apps: Forms||Google Forms||Teacher Experts|
|Google Apps: Classroom||Google Classroom||Teacher Experts|
|Google Apps: Drive||Google Drive||
|Google Docs||Google Docs Home Page||Teacher Experts|
|Google Sheets||Google Sheets||Teacher Experts|
|Google Slides||Google Slides Home Page||
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